FREQUENTLY ASKED QUESTIONS

Quick and Easy Approvals

Fast approvals • Secure process • Trusted locally

get cash fast
get cash fast
800
1
Texas
GET STARTED NOW
FAQ – Black & Gold | Smooth Accordion

Frequently Asked Questions

Have a question? We have answers

Find answers to the most common questions about our loan process, requirements, and services.

22

Questions Answered

24

Hours Support

100

% Transparent

$
$
$
$
$

Frequently Asked Questions

Everything you need to know about our loan process and services

1. What does TOMPKINS FINANCE, LLC do?
What does TOMPKINS FINANCE, LLC do?

TOMPKINS FINANCE, LLC provides online payday loans to United States customers. Our payday loans are designed to solve temporary cash-flow needs.

2. How do I apply for a loan from you?
How do I apply for a loan from you?

The process is super quick and easy. Just complete our online payday loan application with TOMPKINS FINANCE, LLC at: https://www.tompkinsfinance.com/ and we will let you know within seconds if you application has been pre-approved. If approved, we will get your online payday loan to you promptly!

3. How fast can I get a payday loan?
How fast can I get a payday loan?

TOMPKINS FINANCE, LLC is committed to making sure you get your loan as quickly as possible. We fund payday loans by email transfer and direct deposit. The biggest time factors involved are your financial institution and the time of your application.

4. What will I need to provide to get a TOMPKINS FINANCE, LLC payday loan?
What will I need to provide to get a TOMPKINS FINANCE, LLC payday loan?

To get a payday loan with TOMPKINS FINANCE, LLC, you will need to:

  • Have your own, valid email account
  • Provide us with your home or cell phone number
  • Be a United States resident over the age of 18
  • Have an open bank account with a United States bank or credit union
  • Get paid by direct deposit
  • Be actively employed; or
  • Receiving income from Social Security and/or a private pension
5. Do I need to be have a job?
Do I need to be have a job?

You must be actively employed or receiving income from Social Security and/or a private pension, to get a TOMPKINS FINANCE, LLC payday loan.

6. Can I get a loan if I do not own my own home?
Can I get a loan if I do not own my own home?

Absolutely. All we need is a current address, details of your income, plus a guarantee to repay your payday loan, in order to consider your application.

7. Do you need any personal information from me?
Do you need any personal information from me?

We look at banking, personal, and employment information when we’re reviewing online applications for payday loans. But your information is kept strictly confidential, as outlined in our Privacy Policy.

8. Do you do a credit check?
Do you do a credit check?

We may perform a credit check as one component of our automated decision making process. But TOMPKINS FINANCE, LLC advanced algorithmic analysis looks at many factors when judging a loan candidate’s credit-worthiness. So to have the best chance of being accepted for a loan, make sure the information you provide on your online application is accurate.

9. I have bad credit. Is that a problem?
I have bad credit. Is that a problem?

Bad Credit will not necessarily disqualify you. Your Credit is one of the many factors our automated system considers when looking at your application, along with income, payment history and other factors. So don’t let bad credit stop you from applying for a loan you need.

10. Do I have to explain why I want a loan?
Do I have to explain why I want a loan?

No. You don’t need to explain your reasons for applying for a loan, or tell us how you plan to use the money. As long as you are able to pay your loan back responsibly, we are here to help you through any cash flow gaps.

11. How much interest do I have to pay for a loan?
How much interest do I have to pay for a loan?

Our fees are transparent and clearly disclosed. In Texas, our fee is $20 per $100 borrowed. All fees and interest charges are listed on our website, application form, and loan agreement. If you miss a payment, additional fees may apply as outlined in your loan agreement.

12. When do I need to pay back my loan?
When do I need to pay back my loan?

Repayment terms are flexible and typically range from 7 to 14 days after approval, depending on your pay schedule and loan agreement. We offer both single payment and installment options to fit your financial situation.

13. If I take out a loan, how soon can I borrow again?
If I take out a loan, how soon can I borrow again?

Our policy requires the borrower to repay any existing loans in full before applying for another. But once that’s paid off, you can apply again. Our priority is to support you to borrow responsibly. So the service we offer our customers provides critical assistance at important times, rather than being a fixture of your long term planning.

14. How do I send the money to pay back my loan?
How do I send the money to pay back my loan?

TOMPKINS FINANCE, LLC will withdraw payment(s) automatically and directly from your bank account on the agreed date.

15. What happens if I can't repay my loan?
What happens if I can't repay my loan?

If you don’t repay your loan within the agreed term, you will be contacted to arrange payment, and additional fees may apply, as described in your TOMPKINS FINANCE, LLC Loan Agreement. Your account will be handled by Our professional collections team to help you manage repayment. We do our best to help you figure out a solution, and avoid handing your account to an outside collection team, as repeated failure to honor loan payments can impact your credit score for up to six years.

16. Is your service impacted by public holidays and weekends?
Is your service impacted by public holidays and weekends?

Yes, because a loan cannot be deposited at your bank unless it is open for business.

17. What if I'm unhappy with TOMPKINS FINANCE, LLC's service?
What if I'm unhappy with TOMPKINS FINANCE, LLC's service?

We want your TOMPKINS FINANCE, LLC experience to be great! If you’re not happy with our service, please let us know by filling out a feedback form. And if that doesn’t fix the issue, you can submit a formal complaint via support@tompkinsfinance.com. We are continually working to make our service better, and we want your feedback!.

18. Do you have any retail Payday Loan stores?
Do you have any retail Payday Loan stores?

We used to have brick and mortar stores, but we realized most people do their business online these days. So focusing on online loans helps us give you the fastest and most efficient service, with greater privacy.

19. So how do I apply?
So how do I apply?

It’s super easy! Just Click the APPLY NOW button and follow the application steps. If you’re approved, you could receive a loan in as little as an hour.

20. As a new customer, how much can I borrow the first time?
As a new customer, how much can I borrow the first time?

New customers can receive loans up to $500 on their first approved application.

21. What is the maximum I can borrow, if I've borrowed from you before and always repaid?
What is the maximum I can borrow, if I've borrowed from you before and always repaid?

If eligible, you can borrow up to $5,000!.
Log into your TOMPKINS FINANCE, LLC Account and submit an application to see what you qualify for.

22. Can I come to your office to get a payday loan?
Can I come to your office to get a payday loan?

No need to leave home! Everything is collected and processed online. We don’t do loans at our physical locations anymore, so just complete your application here. Apply Now.

Still Have Questions?

If you don't find the answer to your question in our FAQ, our support team is here to help!

Contact Us

Email us at support@tompkinsfinance.com

Ready to Get Started?

Join thousands of satisfied customers who trust our fast, secure, and transparent loan process.

No Credit Check
Instant Approval
5-Minute Transfer
Bank-Level Security
SSL Encrypted
Verified Lender

Begin Your Application

Click below to start your application. It's quick, easy, and could change your financial situation in minutes.

99%
Approval Rate
24/7
Support
5★
Rating
APPLY